Your Questions, Answered.

Everything you need to know about our products, ordering, and customization—all in one place.

General Questions

What products do you currently offer?

We offer customizable products designed to highlight CliftonStrengths themes:

  • Name Tags
  • Table Tent Name Cards
  • Desk Placards

These are perfect for individuals or teams, especially for workshops and events. We plan to expand our collection to include mugs, calendars, notepads, and cards. Stay tuned!

Who are your products designed for?

Our products are ideal for:

  • Individuals: Showcase your unique strengths with personalized desk placards.
  • Coaches and Companies: Customize products for team workshops, events, or corporate branding.

How do I place an order?

  1. For Individuals: Select your product on our website, and you’ll be directed to our secure customization platform to choose your top 5 or 10 strengths from a dropdown menu and finalize your design.
  2. For Teams/Companies: After selecting your product, you’ll be redirected to our secure build site, where you can upload an Excel list of team members and their strengths. You’ll also have the option to upload your company logo for branded products.

Rest assured, our build site fully integrates with our ordering system and uses secure technology to protect your information.

Product Customization

Can I customize my order with my company's logo?

Yes! For coaches or companies, you can upload a high-quality logo during the order process, which will be added to your selected products.

What file format is required for uploading my team's strengths?

We accept Excel files (.xls or .xlsx) with clearly labeled columns for names and strengths. Detailed instructions are provided during checkout.

Why am I redirected to another site for customization?

Our customization platform is designed to give you the best tools for personalizing your products, such as dropdown menus for strengths and easy file uploads for team orders. The build site is part of our secure system and ensures your customization process is seamless and accurate.

Can I preview my customized products before ordering?

Yes, once you’re redirected to the build site, you’ll see a real-time preview of your product. For bulk orders, you’ll receive a digital proof after submitting your Excel file.

Shipping & Delivery

Do you ship internationally?

Yes, we offer both domestic and international shipping. Delivery times and rates vary based on location and shipping method selected at checkout.

How long will it take to receive my order?

Orders are typically processed within 1-2 business days. Shipping times vary:

  • Domestic: 3-5 business days
  • International: 7-14 business days

Bulk orders may require additional processing time.

Can I track my order?

Absolutely! Once your order ships, you’ll receive an email with tracking information.

Returns & Exchanges

Can I return or exchange a customized product?

Because our products are personalized, we cannot accept returns or exchanges unless there is a defect or error. Please double-check all details before submitting your order.

What if there’s an error with my order?

If your product arrives damaged or contains an error, please contact us at info@strengths-store.com with a photo of the issue, and we’ll resolve it promptly.

Bulk Orders

Do you offer discounts for large orders?

At this time, we do not offer discounts for bulk orders. However, we strive to provide competitive pricing for all our products, whether you’re ordering a single item or in larger quantities.

What is the minimum quantity for a bulk order?

There is no minimum quantity for individual orders, but bulk orders for workshops and events typically start at 10 items.

Future Products

What other products are you planning to offer?

We’re excited to expand our collection to include:

  • Mugs
  • Notepads
  • Calendars
  • Greeting Cards

Sign up for our newsletter to stay updated on new product launches!

Technical Support

I’m having trouble uploading my file. What should I do?

No problem! Check that your file is in the correct format (.xls or .xlsx) and matches the required template. If you still encounter issues, contact our support team at info@strengths-store.com, and we’ll assist you.

Can I save my progress and return later to complete my order?

Yes, create an account to save your design and customization progress for later.

Contact Us

How can I reach customer support?

We’re here to help! You can contact us via:

  • Email: info@strengths-store.com
  • Phone: TBD
  • Live Chat: Available during business hours